WENDY KNOWLER: Woman's 'horrific' ordeal trying to cancel cellphone contract
The self-employed Durbanite was hit with a R21,000 nonpayment debt
30 July 2023 - 08:32
“A very, very, very bad case.” That was the unusually colourful subject line of my query to MTN’s communications manager, referring to Daniela d’Hotman de Villiers’s recent experience with the telecom company.
Like so many cellphone subscribers who contact me in desperation, the self-employed La Lucia, Durban woman had hit a brick wall in her attempts to end what she called her “horrific” ordeal. ..
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