A Johannesburg consumer who has been battling to make ends meet for the past seven months because of Absa's bungling of her vehicle finance agreement received R60,000 in reversed debit orders this week. And R72,000 was credited to her loan account.This was after Money took up her complaint against the bank. The consumer, who asked not to be named, told Money she had been forced into debt since her ordeal began at the end of last year. In November, she bought an Audi A4 from an Audi dealer in Johannesburg. As part of the deal, which was financed by Absa, she traded in two vehicles. Based on the consumer's contract with Absa, the dealer was supposed to pay the bank for the vehicles she traded in, this being a deposit of about R72,000 for the new car. But in December Absa was still debiting her account for the vehicles she had traded in, and also began deducting her repayment for the new car. "I was left with R2,000 a month on which to live," she says. In December, the consumer d...

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