What does a restaurant operations manager do?

A restaurant operations manager oversees profitability and operations. An owner's main concern is bottom-line profitability; using the mantra "turnover is for vanity, profit is for sanity", I try and break down the components of the business and implement strategies to obtain the best profit. These strategies look at improving not only profit, but also staff and guest experience, menu planning, training, systems, processes and so on.

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as exclusive Financial Times articles, ProfileData financial data, and digital access to the Sunday Times and Times Select.

Already subscribed? Simply sign in below.



Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now