Banks go beyond the basics to mine technology in race for customers
From niche needs to shopping, a major shift is under way online
17 April 2022 - 09:12
SA's banks are taking a leap forward in technology and in the services they offer to attract and retain customers amid intense competition.
Initiatives under way include integrating banking and accounting systems, targeting niche customer groups with individualised banking services, and offering an array of services via digital banking apps. ..
BL Premium
This article is reserved for our subscribers.
A subscription helps you enjoy the best of our business content every day along with benefits such as articles from our international business news partners; ProfileData financial data; and digital access to the Sunday Times and Sunday Times Daily.
Already subscribed? Simply sign in below.
Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now