Companies are still reeling from the disruptions caused by the Covid-19 pandemic, remote working, the Great Resignation and quiet quitting.

“The Great Resignation made headlines in 2021 and 2022, followed by the silent quitting phenomenon, which continued into 2023. Both of these saw disgruntled employees resigning or doing the bare minimum on the job. But while recent data shows this pandemic-era trend is now tapering off, there’s still a concern among CEOs about retaining top talent,” says Nathalie Schooling, CEO of customer experience company nlightencx...

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