British petroleum giant Shell has been accused of using coercion, duress, harassment, threats and unfair tactics against its franchisees operating fuel stations across South Africa.

The Shell Retailer Council (SRC), representing a number of Shell outlets, has approached the Johannesburg high court to interdict Shell Downstream South Africa from using “draconian” and unfair tactics against its members. Franchisees also want the court to order Shell to halt what they say is a breach of the Consumer Protection Act (CPA)...

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