In the ever-expanding realm of e-commerce, the imminent arrival of Amazon in SA is sending ripples of apprehension across the sector (https://www.businesslive.co.za/bd/companies/retail-and-consumer/2023-10-17-amazon-announces-sa-launch/). As the global tech giant prepares to set up shop in 2024, the local e-commerce leader, Takealot, faces its most formidable challenge yet.

Simultaneously, the dire situation at the SA Post Office renders it unable to partner with Amazon, raising important questions about the future of the Post Office’s postal and online retail services...

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