The South African Social Security Agency (Sassa) has apologised to the nation for a crisis which led to some grant beneficiaries not being able to access their money since the beginning of this week. The social grant distributing agency’s acting chief executive‚ Abraham Mahlangu‚ told Parliament’s portfolio committee on social development that the affected beneficiaries could not receive their grants due to a glitch in the system which had taken a strain due to the high number of people who had registered with the Post Office.
"This was not taken lightly by us‚ we don’t undermine our vulnerable. We should be showing that we are a caring government. It is for that reason that we apologise to the nation‚" he said. Abraham said the SA Post Office’s account profile was at about 233‚000 accounts in May and had jumped to over 930‚000 since they started with the card swap and opening of new Sassa cards. This and the multiple attempts to access grants by the beneficiaries had contribu...
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