The botched upgrade of SAP’s enterprise resource planning (ERP) system at Spar’s key KwaZulu-Natal distribution centre, which wiped off millions of rand in profit in 2023, is still troubling the company, a year after its rollout.

In a trading update on Wednesday, the retail group said that while the system was functioning as designed, the group’s ability to predict demand and manage availability of stock was not yet optimal...

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