Lewis to appeal consumer tribunal’s ruling on credit probe
FURNITURE retailer Lewis Group plans to appeal the National Consumer Tribunal’s ruling that Lewis contravened the National Credit Act.In its ruling, which was tougher than had been expected, the tribunal ordered Lewis Stores to oversee an audit of all the credit agreements it has entered since 2007.The tribunal’s ruling deals with the a referral from the National Credit Regulator, the first of three it has made on the company in the past 15 months.READ THIS: Tribunal wants audit of all Lewis credit dealsIt related to allegations that Lewis sold retrenchment cover to pensioners and self-employed consumers and included allegations that the retailer sold disability cover as part of credit insurance to pensioners.Following its own investigation into the allegations relating to retrenchment insurance, Lewis undertook to repay R67m to its affected customers. However, it has not investigated the misselling of disability insurance.Lewis said in a Sens statement on Friday that the delivery o...
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