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Vision and flexibility: how the CEO of G4S Africa succeeds across a continent
Running a company takes all kinds of business and leadership skills, but when you run a business that operates in many different countries, the complexity is hugely increased. Mel Brooks, regional president of G4S Africa, knows exactly what that means. “We operate in 29 countries, with over 119,000 employees and more than 75,000 customers,” he says, “and we aim to supply quality services that meet customer expectations consistently across the region.” Ultimately, he says, the success of the business hinges on the quality of people it hires. “Across the organisation, irrespective of the role they play, people must share our values of integrity, customer service, teamwork, collaboration and safety first – from security officers all the way through to executives. “It’s also a very complex business, so at executive level we need people with extensive African experience who can provide the right solutions to our customers.” The complexity of a company of this nature requires a specific s...
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