Townships and peri-urban areas across the country are experiencing painful changes in the retail and consumer space. These neglected areas have become a battleground between small and independent retailers and national supermarket chains. As the big, formal players move into these once unwanted territories — changing fundamentally how business is conducted in those areas — there has often been tension between the new entrants and existing small and informal businesses. Townships house more than half of SA’s population, according to the World Bank. While income levels in these high-density areas are low, and unemployment is high, most households have access to or receive government grants. A recent study by think-tank Urban Landmark on the township economy found its populations are consumption-oriented, with many households spending a significant percentage of their income on food and beverages, clothing and footwear, electronics and furniture — making retail the foremost economic ac...

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