Kgaugelo Maphai is the newly appointed MD of the MediaShop Sandton. His keen interest in what influences consumers’ behaviour, how to communicate with them in their own environments and the diverse consumer base in SA has made him an ideal candidate to steer the MediaShop’s Johannesburg business. Media trends, says Maphai, are headed in a digital direction, with digital platforms gaining increased recognition from clients. They are now habitually including them in their media budgets and allocating significant spend to digital; in some cases this surpasses print and radio in platform size. In addition, the use of data in advertising is growing, he says, and media is becoming more accountable for sales when clients take the recommendations of media agencies into account. In the midst of one of the direst political situations SA has faced in recent years, Maphai predicts that while we may not feel the effects immediately, the country is in for a tough year. “It remains to be seen whet...

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