“They’re not heroes, they’re doing their job ... and they’re doing it well,” I’m told, rather sternly, by one of the many people who make sure a firefighter’s job can be done well.

Making firefighters out to be heroes, she explains, not only puts them under pressure, it lets the public off the hook for its part in firefighting — which is prevention. And it’s a major part, given that 95% of fires are caused by humans. ..

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