Soraya Zoueihed, the Beirut-born MD of British American Tobacco’s (BAT) SA operations, was apparently "horrified" with the mess she found at SA’s second-largest JSE-listed company when she arrived in January. The cosmopolitan Zoueihed, who grew up partly in Nigeria, arrived in Stellenbosch with an impressive track record.She has an honours degree in maths from London’s Brunel University, an accounting qualification, and years of experience at Gillette and General Electric in Europe. In 1998, she moved to BAT, and her most recent role before coming to SA was MD of its French business."I spent my time managing crises," she told a French journalist a few years ago. She’s clearly come to the right place.Last week, Zoueihed revealed that she’d fired BAT’s private security company, Forensic Security Services (FSS), after a rash of allegations that FSS had routinely broken the law while acting for the tobacco company."We would not in any way, shape or form tolerate such behaviour. We wante...

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