Arena Holdings Building at Parktown in Braamfontein Johannesburg. Picture: Freddy Mavunda
Arena Holdings Building at Parktown in Braamfontein Johannesburg. Picture: Freddy Mavunda

Senior ad operations specialist

Reporting to: Head of digital

Department: Digital 

Location: Johannesburg (negotiable)

Position overview

Arena Holdings has an exciting opportunity for an ad-operations specialist to join the digital division of one of the largest and fastest-growing media houses in South Africa. The role entails the implementation and management of client advertising campaigns across a range of network websites, mobile sites, email products and applications. This includes day-to-day communication with sales teams, clients and other internal parties, and providing support to the sales manager.

Main responsibilities 

  • Work closely with the sales team, editorial teams, the development team, senior management, vendors and suppliers to help carry out all digital advertising needs of the business.
  • Manage a small team of campaign managers to deliver on client advertising requirements.
  • Monitor campaign activity and assist sales team with recommendations and optimisations as required.
  • Constantly monitor team performance and ad-ops processes, and implement changes to streamline as needed.
  • Work closely with the sales, development and editorial teams to carry out research, development, testing and launches of new creative products and custom solutions.
  • Overall management of ad trafficking, ad creation, QA, and reporting, and providing support to the sales team as needed in this regard.
  • Provide email and telephonic technical support to the ad-ops team and clients when required.
  • Regularly meet clients to facilitate smooth communication, foster relationships and tackle issues or concerns.
  • Stay abreast of industry trends and news, and provide technical and product training and knowledge-sharing sessions to the ad-ops and sales teams when required.

Required skills, attributes and attitudes 

  • At least four years’ experience in a senior ad-ops position with a publisher or tech vendor.
  • At least four years’ experience with known ad-serving tools, servers and technologies, such as Doubleclick, Open X, Sizmek, Everlytic etc.
  • Knowledge of website analytics using analytics tools such as Google Analytics and Narratiive.
  • A thorough understanding of the digital marketing ecosystem and technologies that play a part in it.
  • Sound knowledge of online advertising troubleshooting procedures, website debugging and debugging tools such as Firebug, Charles, Fiddler etc.
  • Knowledge of Flash, HTML (essential), CSS, JavaScript (advantageous) and other programming languages (advantageous).
  • An eye for detail and excellent analytical and troubleshooting skills.
  • A good technical aptitude and ability to make simple deductions from complex technical problems.
  • Superior time management and prioritisation skills.
  • Good project management and multitasking skills.
  • Excellent client service skills and a strong sense of business acumen.
  • Excellent verbal and written communication skills.
  • A passion for client service, advertising, online marketing and technology.

Skills that would be an advantage

  • Sales management/CRM tools
  • Newspaper/newsroom/editorial processes
  • Programmatic buying and selling
  • Passback strategies
  • Native advertising
  • Data management
  • Email marketing
  • Audience and behavioural targeting
  • Billing procedures
  • Website development and development cycles
  • Content management systems
  • Rich media creative and video
  • Knowledge of design and editing programs such as Photoshop, GIMP, Snagit.

Qualified applicants may submit their CV and a short cover letter to Riaan Wolmarans, head of digital, at

Closing date: December 10 2020

Arena Holdings is an equal opportunity employer. Preference will be given to candidates who will add to the diversity of our organisation. Kindly take note that if we do not respond to you in the next two months, you may regard your application as unsuccessful.

Traffic & scheduling coordinator

Reporting to: Head of trade marketing

Department: Trade marketing

Location: Parktown, Johannesburg

Position overview

The traffic and scheduling coordinator is responsible for working within the Arena Holdings design hub to guide and manage the production of all creative projects and design outputs, including ads-on-page creation and visual design publishing from the starting point of initiating project plans, through development and on to project completion.

The role includes scheduling all design work flowing through the department and allocating, monitoring and adjusting as required the work allocated to the designers within the hub to ensure that all visual design projects are completed timeously and with excellent quality within the allocated deadlines. The incumbent is required to manage estimating/pricing, traffic, production management, quality control, and deadline and team management. This role will also be hands-on with reformatting/proofing print, digital and web deliverables. The position may require shift and weekend work to ensure all the publishing requirements, marketing and sales design requirements are met within specific deadlines.

Main responsibilities 

  • Open job bags/numbers and ensure that the brief, the attachments, the reference material, the timing plan etc is in the design funnel and on the required schedule.
  • Create the schedule for designers and make sure it is updated daily.
  • Keep track of all the jobs until is it completed. Clients are not allowed to have more than three changes unless communicated otherwise.
  • Ensure that every job briefed in has a deadline and ensure all contents are on the briefing form: text, logos, deadline and pics etc.
  • Have a holistic view on the job at hand.
  • Be enquiring and questioning and check the job at hand.
  • Ensure that all creative is signed and approved by ALL relevant parties before the creative goes back to the designer to be packaged.
  • Track the productivity of the designers in the studio. Adapt scheduling to changes eg unplanned urgent briefs and/or power outages especially in the remote work-from-home environment.
  • Monitor the turnaround within studio and develop strategies to increase efficiencies where needed.
  • Audit and report on any software/hardware needs that ensures the smooth throughflow within the studio.
  • General admin as required.

Production duties

  • Planning and organising production schedules for all printing or production requirements.
  • Get three comparable production quotes for any collateral that needs printing.
  • Send the quote to the line manager for approval; once approved send it back to service provider with the PO number.
  • Monitor quality, accuracy, and timeliness of all orders to ensure customer commitments are met through production of high quality material that meets customer delivery expectations.
  • Take all necessary actions to manage production costs and improve profitability.
  • Oversee the production of all visual design until completion within the set deadlines related to editorial, marketing and sales.

Required skills, attributes and attitudes 

  • Excellent IT skills, especially with design and photo-editing software as well as adaptability to any IT systems that may be introduced to manage scheduling, time management and business processes related to design and production.
  • Excellent time management and organisational skills.
  • Excellent negotiation and influencing skills.
  • Accuracy and attention to detail are paramount.
  • An understanding of the latest trends and their role within a commercial environment.
  • Professional approach to time, costs and deadlines.
  • Able to withstand above average work pressure and work on multiple briefs simultaneously.
  • Must be confident with the ability to self-manage briefs and activities, and at the same time take design direction from other team members and the head of department.
  • Must have presentation skills.
  • Must have good communication and problem-solving skills.
  • Flexibility and adaptability to ensure the business outputs are met especially where reprioritization occurs as a matter of course.
  • Work as part of a team.
  • Determination and resilience to see all projects to their completion.
  • Creativity and innovation an advantage.
  • Customer focus.
  • Team oriented.
  • Detail and accuracy oriented.
  • Priority setting.
  • Deadline driven.
  • Determination and resilience.
  • Excellent communicator.
  • Dealing with ambiguity.
  • Planning.

Qualifications and experience

  • Relevant tertiary qualification and at least two years' experience in a similar environment.

  • Project management skills:

    • Qualification in a PM and scheduling package a distinct advantage.

    • Ability to work on the scheduling software, specifically

  • Working knowledge Adobe Creative Suite CC in PC environment: Photoshop, InDesign, Illustrator, Acrobat, Flash (optional)
  • Understanding of various mediums and printing processes with the ability to create print-ready production files, based on the project specifications (CMYK, PMS, Hexachrome etc).
  • Microsoft Office Suite - superb proficiency: Word, Excel, PowerPoint.
  • Knowledge of pre-press and print production (digital & litho).
  • Basic knowledge of IT products and services.
  • Knowledge of all the media brands within Arena Holdings and where necessary competitor brands.
  • Understanding of media planning and booking an advantage.

Qualified applicants may submit their CV to

Closing date: November 24 2020

Arena Holdings is an equal opportunity employer. Preference will be given to candidates who will add to the diversity of our organisation. Kindly take note that if we do not respond to you in the next two months, you may regard your application as unsuccessful.

Account manager: surveys - Financial Mail, Business Day, Business Times, Sowetan

Reporting to: Business manager

Department: Surveys

Location: Gauteng

Position overview

To efficiently and effectively sell multi-platform surveys advertising solutions for the titles within Arena Holdings.

Main responsibilities 

  • To contribute to the strategic success of the above-mentioned titles.

  • To achieve set individual targets and yields

  • To generate weekly sales reports for the business manager.

  • To adhere to the sales operations and protocols manual and other company policies and procedures.

  • To contribute to the development of the sales ctrategy including new business opportunities and execution thereof.

  • To initiate, brainstorm, develop and be instrumental in producing new ideas to effectively grow our share of spend across the above titles with particular emphasis in the business sector.

  • To maintain and foster great cross-departmental (editorial, production, advertising and circulation, marketing and finance) relationships.


  • Must have matric and tertiary qualification commensurate with the market requirements.
  • Must have at least five years’ experience in the sales or consulting environment and particularly in the print space/business market.
  • Must have sales experience and be capable of putting together, executing and delivering such deals for clients.
  • Extremely strong people skills: able to negotiate at the highest level.
  • Excellent business and presentations skills and the ability to put together excellent presentations.
  • Must be able to put together strategic documents and analyses of the business against the competitors and in line with market trends.

Personal skills/attributes

  • Knowledge

    • Sales environment including print, digital and eventing: 360

  • Skills
    • A passion for selling
    • Ability to close sale
    • Presentation skills
    • Relationship building
    • Computer literacy
    • Numerical skills
    • Negotiation skills
    • Time management
    • Telephone etiquette
    • Excellent communication skills
    • Prospecting/cold-calling skills
  • Attitudes
    • Ability to work independently while still being a team player
    • Adaptable
    • Tenacious
    • Results orientated
    • Self-motivated
    • Self-disciplined
    • People orientated
    • Creative thinking
    • Ability to manage complexity

Qualified applicants may submit their CV to

Closing date: November 25 2020

Arena Holdings is an equal opportunity employer. Preference will be given to candidates who will add to the diversity of our organisation. Kindly take note that if we do not respond to you in the next two months, you may regard your application as unsuccessful.

Procurement manager

Reporting to: MD: Operations and Corporate Services

Location: Parktown, Johannesburg

Main responsibilities 

  • Implement and manage overall direction, coordination, and evaluation of procurement for the group.
  • Propose policy and guidelines for delivering commercial and cost-effective procuring processes for the business.
  • Develop key relationships with business stakeholders and strategic supply partners to improve business.
  • Coordinate and administer business review meetings with key stakeholders to assess risk, review future strategies, and propose potential cost-down and improvement opportunities.
  • Responsible for the procurement of assets and monitoring against budget.
  • Ensure all procurement is executed within policy and budget.
  • Set national procurement plan with MD, CFO and general managers of each business in the group.
  • Liaise with all necessary stakeholders.
  • Optimise company costs while ensuring high quality.
  • Establish committee and action each tender in line with policy.
  • Management of necessary paperwork and contracts for each tender.
  • Effective post-tender process management with internal and external stakeholders.
  • Effective management of contracts and renewals.
  • Update the necessary system to ensure accurate and up-to-date data.
  • Draft an appropriate service-level agreement to properly evaluate the performance of suppliers, and report on this on a regular basis.
  • Monitor, evaluate and improve supplier performance, according to appropriate service-level agreements, on a continuous basis.
  • Work with internal stakeholders to determine procurement needs, quality and delivery requirements.

Required skills, attributes and attitudes 

  • Great communication.
  • Time management.
  • Leadership.
  • Collaboration.
  • Continual improvement.

Must be

  • Enthusiastic.
  • Organised.
  • Assertive.
  • Innovative.
  • Responsible.
  • Reliable.
  • Able to handle pressure.

Qualifications and experience

  • Formal qualification in procurement and or similar is essential.
  • Strong financial analysis skills and relevant legal knowledge.
  • Minimum of five years’ experience in a similar position.
  • Knowledge of BB-BEE implementation.

Qualified applicants may submit their CV to

Closing date: December 4 2020

Arena Holdings is an equal opportunity employer. Preference will be given to candidates who will add to the diversity of our organisation. Kindly take note that if we do not respond to you in the next two months, you may regard your application as unsuccessful.

Product owner

Reporting to: DevOps manager

Department: Information technology 

Location: Parktown, Johannesburg (negotiable)

Position overview

Arena Holdings, the publisher of some of SA’s biggest digital news platforms, including TimesLIVE, BusinessLIVE and SowetanLIVE, is looking for a IT professional responsible for evaluating work generated by the software development team, match and prioritise the features and functionality of the product to obtain maximum performance to the benefit of the user.

Main responsibilities 

  • To work within the digital web and mobile application Agile development team based in Johannesburg.
  • To perform effectively as an Agile product owner, collaborating with relevant stakeholders within the DevOps department and the broader company.
  • Ensure that there is product vision for the products on which you work, that this product vision is periodically reviewed at each iteration, and that this product vision is communicated to the DevOps team.
  • Ensure that the gap between business and technical is bridged, and that the DevOps team remain aligned with product need.
  • Anticipating client needs and acting as the primary liaison between business and the technical team.
  • Document story board user journeys and interactions.
  • Identify impacted systems and workflows.
  • Maintain strong product knowledge of the various products and systems that the DevOps team works on.
  • Continuously engage with the DevOps Manager to ensure the team are building the right products with the right features at the right time.
  • Coordinate the elaboration of product epics and features into user stories that represent minimal marketable features (each of which can be completed within a single sprint) as well as acceptance criteria for these stories
  • Managing the product backlog and overseeing development stages.
  • Test completed work Sprint features before release
  • Plan increments and release management of delivered features within the DevOps release/deploy schedule with the DevOps Manager.
  • Collaborate effectively with the other members of the DevOps team.
  • Participate in the daily Stand-ups, Sprint Planning meetings and Sprint Reviews and Retrospectives, as opportunities to inspect and adapt.
  • Approachable and available to DevOps team members to obtain answers to detailed questions about requirements.
  • Inspect the progress at the end of every sprint and works with primary stakeholders to accept or reject work done.
  • Understand that ensuring timeous completion/delivery of projects and tasks is the most important function of the scrum team as a whole.
  • Work very closely with the DevOps Manager to ensure product interests are represented.


  • Regularly update/provide feedback to DevOps manager on the status of their stories and/or support tasks, including whether they are on the team backlog or in the sprint backlog, any significant roadblocks that have arisen, and any changes to the projected date or scope of completion.
  • Communicate, listen and guide according to product vision and goals to the head of product.


  • Understand and apply Agile and Scrum principles and practices.
  • Produce a summary of projects completed and in progress for the DevOps manager to include in the digital department report.
  • Support any other ad hoc reporting requirements from the DevOps manager.

Skills, attributes and attitudes 

  • Great communication.
  • Social interactions.
  • Time management.
  • Leadership.
  • Facilitation.
  • Collaboration.
  • Continual improvement.

Qualifications and experience

  • At least three years' experience in a product owner role for a software/web/mobile application development team.
  • Knowledge of Agile product owner techniques.
  • Prior involvement in effective delivery of business value.
  • Agile product owner certification (CSPO) advantageous.
  • Able to understand both technical and business concepts.
  • Highly computer literate, with an excellent understanding of the SDLC.

Qualified applicants may submit their CV to

Closing date: November 30 2020

Arena Holdings is an equal opportunity employer. Preference will be given to candidates who will add to the diversity of our organisation. Kindly take note that if we do not respond to you in the next two months, you may regard your application as unsuccessful.