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A Public Service Commission study of KwaZulu-Natal health facilities has found patients experience "appalling" conditions and public servants do not stick to ethical codes of conduct and professional standards. The study, released on Wednesday afternoon, was conducted over the past few months. Researchers went, incognito, to health facilities such as clinics to witness what ordinary patients experience daily. The study was conducted mainly in clinics in Msunduzi and Ugu health district, and sampling for the rest of research was done in all KZN’s 11 health districts. Researchers visited health facilities that featured prominently in the media recently after patient were abused, died or injured or children lost due to alleged negligence or lack of due diligence on the part of health workers. In some of these facilities, misdiagnoses had dire consequences for patients. Commission member for KwaZulu-Natal Dr Mpilo Sithole, who headed the pilot research, said they knew the quality of ser...

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