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FNB Life has the most satisfied policyholders, a customer satisfaction survey of clients of SA’s major life assurers shows. This is the second year in a row that the bank has come out tops and ahead of traditional life assurers in the SA Customer Satisfaction Index (SA-csi) for Life Insurance.

Bancassurance, which is the process of selling insurance products through banking channels, has been growing rapidly in SA, according to the SA-csi for Life Insurance...

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