Clients of private banks and wealth managers select the winners of the People’s Choice awards by completing an online survey. Their rankings are extremely important to the participating firms and the process forms an integral part of the survey. The opinions of clients in any market segment are an important factor in assessing a company’s services and products. In the case of our survey, these opinions also serve as one of the checks to the information provided by the firms themselves. We asked clients of private banks and wealth managers all about their service providers in an online questionnaire conducted earlier this year.This year 5,977 clients started the survey and 3,642 people completed it — a huge increase on last year when 2,732 clients (also a record) participated. The high number of respondents ensures the survey findings are highly credible. These awards are based purely on that feedback. Two sets of responses went into these rankings with equal weight given to each: cl...

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