DWT Securities takes top place in this year’s award based solely on client feedback. We conducted an online survey of stockbroking clients to which a record 6,378 clients responded.It was an extremely tight race, with clients rating each of the top 10 brokers as excellent.DWT pipped 28E Capital to the top rating, with EasyEquities and related companies a hair’s breadth behind them. Remarkably, it’s the same top three in the same order as last year.DWT and 28E both are both primarily derivatives-driven brokers that cater to active day traders.One DWT client gushed in the survey: “I have never encountered better service from any financial organisation than I have had from DWT Securities.” Another said the firm was amazing at resolving queries quickly.28E’s clients were as complimentary, describing the firm as “perfect”.The high rankings these brokers received from their clients suggests that it may be easier for smaller, niche-type firms to keep clients happy.We based our scores on tw...
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