Zurich — Daniel Kalt appears in a private client meeting room at a branch of UBS, overlooking Lake Zurich. The Swiss bank’s regional chief economist and chief investment officer turns to look at me. I recognise his chiselled features, his slight smile and short hair, turning grey at the sides. But something is not right. Kalt looks a little pale. As he breathes, his head and shoulders move up and down, as if he is floating. This is not the real Kalt. It is a computer-cloned image on a wall screen — part of a UBS project into the future of banking. Kalt is well-known in Switzerland as a commentator. Much of his job involves briefing UBS clients on the outlook for the world’s economies and financial markets. By cloning him using the computer gaming industry’s latest animation techniques, he could serve many more account holders. As digital disruption gathers pace, retail and private banks in Switzerland — the world’s biggest centre for cross-border wealth management — are travelling i...

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