THE FT COLUMN: Why airlines should turn the boarding process on its head
Airlines prefer us not to check in suitcases and make little effort to enforce hand-luggage limits, writes Michael Skapinker
Other studies have suggested boarding the aircraft from the back. Airlines used to do something close to this, boarding the economy cabin from the back after the first-and business-class customers had found their seats "Your flight is now ready for boarding." The words should prompt relief: we are leaving. Instead, the mood is anxious. People stand and press forward, except for those who were already queueing. Why the rush? An aircraft is not a bus or train. It is not going to leave without you, as long as you are at the gate. If you have checked in your luggage, it is not going to leave without you, even if you aren’t at the gate. You will hear your name called over the public address system. You don’t have to worry about not getting a seat. Your seat number is on your boarding pass. And it is not as if the first people on to the plane are going to grab all the headphones. Yet people want to get on first. I am no different. Why do we need to get on before the others? So we can stri...