Mark Zuckerberg has not fixed Facebook. The social network’s chief executive began 2018 with a New Year’s resolution to repair the company, after the discovery of disinformation campaigns on its platform. He pledged to pour investment into weeding out Russian trolls, users spreading hate speech and fake news. But by March, Facebook was forced to issue a major public apology, after the revelation of a massive leak of up to 87m users’ information to Cambridge Analytica, the data analytics firm that worked for Donald Trump’s 2016 presidential campaign. It was the first of many apologies the social network would make throughout the year, as it was repeatedly exposed for failing to protect people’s data from abuse, leading users, regulators and politicians around the world to question whether Mr Zuckerberg — who is also Facebook’s chairman and controlling shareholder — was up to the job. By the end of the year, the company was under fire for how it handled the crises, including hiring a ...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as exclusive Financial Times articles, ProfileData financial data, and digital access to the Sunday Times and Times Select.

Already subscribed? Simply sign in below.



Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now