You will by now know that I’m a sucker for innovation, particularly in the consumer space. And if, by virtue, said innovation makes my life easier, all the better. Wait for it. Mobile and online dry cleaning. An entirely cashless, digital service that gets your garments dry cleaned, without you having to do much more than walk to reception or your front door. Lazy, maybe. Convenient, most definitely. I realise that Tabasco stains, solvent and hissing steam aren’t the sexiest thing to talk about, but bear with me. The SA washing and dry cleaning industry is part of the personal services sector which, according to Stats SA, contributes roughly 5.9% to the country’s GDP. A report out last year points to us having 2,000 commercial dry cleaners and laundries. We also have 130 state laundries that operate in the prison, Parks Board and hospital sectors. Obviously, added to these figures are the slew of either single owner-operated or family-run businesses across SA. The two big guns are P...
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