We've got news for you.

Register on BusinessLIVE at no cost to receive newsletters, read exclusive articles & more.
Register now

Over the course of the pandemic, the reputation of one financial services sector has been hit more than any other. The short-term insurers were portrayed as callous for not paying their clients’ business interruption clams. Hotels, restaurants and B&Bs, devastated by the series of lockdowns, hoped to get a lifeline from their insurers. Instead, they were turned down on technical grounds.

Loss adjuster Ryan Woolley came across as the people’s champion for leading a consortium of clients against the insurers — a media hero unprecedented since Vuyani Ngalwana SC was pension funds adjudicator and forced life insurance companies to increase their termination payouts on retirement annuities...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as articles from our international business news partners; ProfileData financial data; and digital access to the Sunday Times and Sunday Times Daily.

Already subscribed? Simply sign in below.

Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now