Back in May, amid all the fuss and anxiety about the coming Brexit vote, Heathrow airport’s 70th anniversary celebrations went almost unnoticed. It’s a good old age for one of the world’s largest airports, but there was a time when I didn’t think it would make it much beyond 60. I abandoned that airport before it reached 60.Three years after an event that changed international travel forever, I was in a queue in terminal 3. I had checked in in plenty of time, and effortlessly moved from the check-in queue to the security queue, which snaked around the terminal and was barely moving. Since 9/11, security had become a critical and accepted part of running an airport, which is why very few people expressed frustration.Until we got around the final corner and saw that only three of the eight security lanes were operational. What was that about? One of the frazzled security team told me they hadn’t arranged for enough personnel.The authorities at Heathrow must have knownhow many people w...
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