IT’S EVERY consumer’s nightmare. You diligently pay insurance premiums every month, for years even, hoping you’ll be covered for some dreaded disease or that horrible accident that may never happen, but which you certainly don’t want to happen. Miss one payment and you have the insurance house calling you about how much you risk your cover.Then comes the dreaded disease! And the insurer finds every possible reason why it should not honour its part of the bargain. Mrs RH (who asks that her name not be used) has found out the hard way that being insured does not always assure the consumer of cover when they need it the most.After paying PPS Insurance monthly premiums starting at R2,200 since May 2012, Mrs RH was told in December last year by her former employer, Sasol, that her employment would be terminated because of her medical disability.This decision came after months of tests and treatment by her own doctors and those acting on behalf of the company, who all found that she would...
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