I have a pile of bricks on the pavement outside my house. It’s been there for two weeks now, an urban cairn marking the inefficiency of the City of Joburg. Here lies service delivery, RIP.

Contemplating the hole in my driveway is, admittedly, a welcome reprieve from watching an endless stream of water run straight into the gutter. It took 15 days, almost as many phone calls (great thanks to the awfully polite but fundamentally hog-tied call centre) and multiple escalations before Joburg Water fixed my leaking meter...

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