GIULIETTA TALEVI: Dare you buy a Mango ticket now?
The low-cost airline has proposed it be placed in business rescue until July while it waits for money promised to it
30 April 2021 - 06:00
The answer to that question is probably not, for many of the hundreds of passengers who pitched up at OR Tambo and Cape Town airports on Wednesday morning only to find that all flights by the airline — the only flying division of SAA — had been summarily cancelled.
If Mango wanted to win customer trust, its patchy communication on what had happened — and what measures it had taken to honour its passengers tickets — was not the way to go about it...
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