BACKSTORY: FedEx Express MD André Bresler
Nine quick questions with FedEx Express MD of Southern Africa operations André Bresler
What’s your one top tip for doing a deal?
Trust your training and instincts and remember that the most important thing is to provide value to your customer. Do your homework and don’t assume knowledge — your prospective client might have done a bit of homework, but you know your product or service best. Make sure that you explain its benefits so that the client is clear on what they are buying; don’t assume that they know...