Discovery Vitality, the incentive-based wellness programme of insurer Discovery Ltd, has defended its decision to introduce changes that have left some members wondering if the R280 monthly cost is worth it.

A minor social media storm erupted in January after Discovery changed the incentive for its Vitality Active Rewards programme from Vitality Points to Discovery Miles, its new rewards currency.

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as exclusive Financial Times articles, ProfileData financial data, and digital access to the Sunday Times and Sunday Times Daily.

Already subscribed? Simply sign in below.

Questions or problems? Email or call 0860 52 52 00. Got a subscription voucher? Redeem it now