Bumper-to-bumper traffic is a nightmare all commuters in Johannesburg face. It’s as familiar to us as our homes, and has formed part of the authentic “Joburg experience”. No-one, no matter how skilled, is as agile in traffic as South African minibus taxi drivers. Though their traffic violations can be useful to someone who’s in rush, generally the lives of commuters are at risk. There’s a need in the taxi industry for greater monitoring of drivers, rank managers and the installation of a mechanism that enables swift communication between taxi officials and commuters. This may finally become a reality with the new Khwela App. The Khwela App is intended to digitise taxi rank networks and create stronger links with commuters to raise awareness and handle alerts, queries or emergencies directly on the platform. Khwela aspires to have a bird’s-eye view of what is happening daily in our taxi ranks. Commuters make the taxi industry possible — however, there has been very little room for co...

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