In the absence of clear corporate communication, chaos reigns
So, in a country with 11 official languages, at least as many conflicting cultures and a past defined by division and downright distrust, how do we communicate to be understood?
It’s said that sticks and stones may break your bones, but words can never hurt you. That’s not entirely true. Miscommunication can actually kill you.
In 1977, 583 people died on the island of Tenerife when a KLM Boeing 747 crashed into a Pan Am 747 on the runway...