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Be careful what you wish for, says Timothy Hutton, interim director of executive education at Wits Business School (WBS). “Everyone is looking forward to returning to normality … only it won’t be normal.”

Actually, he thinks many companies aren’t giving much thought yet to what the future holds. They are too busy trying to manage the present. “I don’t think people are looking at the endgame,” he says. “Only when they start getting back to normality, whatever that might be, will they start looking for guidance.”..

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