It is axiomatic to state that business models, across all sectors of the economy, are being fundamentally disrupted. The structural effects are clear to see, from the pervasive use of exponential technologies to smart machines, artificial intelligence, shifting demographics, increased market transparency, seemingly limitless individual choices and consumer sophistication. Faced with all this, one of the key challenges is to unlock value by finding the right balance of technology, talent and human connection. High levels of graduate unemployment are a sure sign that this balance remains out of kilter. Current and future participants in the labour market must possess skills that are in demand. They must also have an appetite and inclination to learn new skills, to become and stay employable in a meaningful and sustained manner throughout their careers. Helping the workforce adapt to this changing world of work is the defining labour-market challenge of our time. Given the enormous res...

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