A totally wrong assumption is costing many South Africans dearly — to the point of financial ruin in some cases. It’s this: if a person calls them, claims to be from their bank’s fraud division, alerts them to potentially fraudulent transactions on their account, and shares information about their accounts and spending habits, they must be who they say they are.
How else would they know, right? And with that reassurance, and being anxious about the imminent fraud, they let the caller lead them to divulge numbers that give them access to their bank accounts...
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