You wouldn’t think you’d have to check the start date of the warranty or maintenance plan on the brand new car you’re buying but, as it turns out, it is highly advisable.

Of course, the start date should be the date you take ownership of the new vehicle. But that’s not what happened when Ronnie Moodley bought a new Mercedes C250D from an NMI dealership in Shelly Beach on the KwaZulu-Natal south coast in February 2018. The purchase price included a six-year maintenance plan, which should only have expired next February. But in June this year, when he made enquiries about the cost of extending the plan for another two years, to 2026, he discovered that it was due to expire last month...

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