The number of strikes that result in the blocking of national roads has been on the rise over the past couple of weeks, resulting in delays, worsened by the long time it takes to clear the roads for traffic again. Those of us who have our own means of transport have become accustomed to finding alternative routes. But this option is not available to the majority of people, who primarily depend on public transport. There is a debate in the corridors of organisations in South Africa about what the appropriate response should be when the tea lady or the office cleaners are late for work due to transport delays. Some argue we should be empathetic, given that these individuals often leave home two to three hours ahead of their start time to make it there on time. They depend on unreliable means of transport. Others argue that everyone should find their own way of getting to work on time, whatever it takes. Being reliable means consistently showing up, irrespective of circumstances. Havin...

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