Consumers are often surprised to learn that insurers can prove reckless driving and reject claims for motor vehicle damage in such instances, says the deputy ombudsman for short-term insurance, Edite Teixeira-McKinon. She was commenting on a significant increase in motor insurance complaints by policyholders to her office about claims rejected by short-term insurers because policyholders failed to exercise due care. These types of complaints have increased 48% when compared to 2017. Many policy contracts oblige you, as the insured, to take care to avoid an accident or damage to your goods. Failure to take due care can entitle an insurer to reject a claim if it can prove that this is what caused the loss or damage to the insured property. The statistic was revealed in the annual report of the ombudsman for short-term insurance for 2018, which was released this week. "We have seen a spike in claims being rejected by insurers on the basis of reckless behaviour or reckless driving in mo...

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