Consumer authority has Vacation Hub International in its sights
The company is mentioned in a report released last year about the misdeeds of the holiday ownership and timeshare industry.
The National Consumer Commission (NCC) plans to prosecute Vacation Hub International (VHI) following its investigation into the privately owned Somerset West-based company, which has been the subject of 219 complaints to the NCC over the past two years. The commission is finalising its application to file with the National Consumer Tribunal, NCC spokesperson Trevor Hattingh told Money. Meanwhile, a firm of attorneys specialising in consumer law is seeking to bring a case against VHI on behalf of clients who have been refused refunds after cancelling contracts within the cooling-off period. Trudie Broekmann Attorneys has also released a video aimed at helping aggrieved VHI clients enforce their rights. "We will apply to the tribunal for the maximum fine under the Consumer Protection Act to be imposed on VHI on account of their illegal practices. The maximum fine is R1m or 10% of turnover for the past financial year, whichever is higher," says Trudie Broekmann. VHI is mentioned in a r...
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