The National Credit Act (NCA) prohibits a credit provider from charging any fees or charges not listed in section 101 of the act. One of the permitted charges is a "service fee". Regulations under the act cap this fee at R60 a month, unless an exemption applies. So, is it legal for banks to charge credit card account holders a "card fee" or a "credit facility fee" over and above a monthly service fee? If not, why has the National Credit Regulator (NCR) done nothing to stop banks from doing so?

At the beginning of last year, Standard Bank started levying a "card fee" on anyone who has a standalone credit card, which is one that is not offered as part of an account with a bundle of transactions for a set fee.

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