If you were in debt counselling and have since paid off your debts and been issued with a clearance certificate, make sure all the credit bureaus have expunged from your credit report any reference to your being in debt review. This month, a Western Cape reader had her application for a home loan turned down by Standard Bank on the basis that she is "in debt review", even though she hasn't been in debt counselling for nearly two years. "I was in debt counselling from 2009 until the end of 2015, when I paid all my debt in full," says Ms N. "I received a clearance certificate in February 2016 and my debt counsellor e-mailed it to all the credit bureaus." Yet, for the past seven months, she has been battling to get credit bureaus to reflect that she is debt-free and not in counselling. "In May, when I applied to be pre-approved for a home loan, I discovered that my credit reports from all the bureaus were reflecting that I was under debt review. "Once again, my former debt counsellor e...

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