What does your job involve?

Generally, I arrive at work and then start working through my dashboards, which are designed to tell me when there is stress in certain areas of the business. I can then help direct capacity to those teams to help them overcome their bottlenecks. I generally manage using the concepts from the book The Goal by Eliyahu Goldratt. Once that is done, I can also thank the people who are exceeding their targets. I need to keep abreast of new ideas and concepts to bring to the people in the trenches...

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