Managers set the tone at work, which has a profound effect on employee productivity.

"A critical yet often overlooked factor in unlocking employee productivity is the extent to which employees feel secure enough in the workplace to be themselves, voice their ideas, and contribute to their organisation’s success. This is what we refer to as psychological safety," says Humsha Ramgobin, group chief human resources (HR) officer at Mediclinic. She advises:..

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