Ineffective managers are the reason many people resign, and ill-equipped managers sometimes quit as they feel overwhelmed. This is why companies need to ensure new leaders are prepared for their roles.

"The last thing you need is to promote a star performer into a leadership role only to have them or their team resign. Or worse, lose customers due to the failings and inexperience of the new leader," says Michael Gullan, CEO of G&G Advocacy. He advises:..

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