Few people enjoy change, though it is ever-present, especially in companies as they navigate the latest economic challenges. It is therefore crucial for organisations to manage the process with intelligence and compassion.

“Change is inevitable. Whether it be personal, professional or societal, change constantly surrounds us, shaping our experiences and influencing the world we live in. In the face of change individuals often exhibit diverse reactions. Part of any change-management programme should be recognition and understanding that people react differently to change,” says Peter Kriel, general manager at The Independent Institute of Education...

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