As life slowly returns to some version of normal, companies are likely to adopt a hybrid model of work, combining aspects of office and remote work, though the process is unlikely to be smooth.

“As hybrid work becomes the norm, there is a growing communications divide between the in-office and remote people. During meetings, for example, we’ve noticed a tendency for office people to direct their comments to each other instead of to their screens,” says Linda Trim, a director at office design company Giant Leap...

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