The past week has seen a startling contrast in the fortunes of two entertainment giants as technology transforms both TV viewing and the business of broadcasting.African pay-TV giant MultiChoice announced that two sections of the business would be realigned in response to the changing behaviour of its customers, who "are increasingly moving away from traditional voice calls and visits to walk-in centres and adopting new self-service and digital technologies to engage with the company".The announcement came on the heels of the MultiChoice Group announcing R50bn revenue and strong subscriber growth in its maiden results as a JSE-listed company. However, the stellar results for its year to March 2019 masked the slow erosion of its Premium subscriber base by global video-on-demand giant Netflix.The US-headquartered service this week began producing its second original South African series, Blood & Water, in the Johannesburg area. It follows Netflix's acquisition of the South Africa-...

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