Rule of thumb when insuring your phone: check, and check
When you upgrade your phone, make sure that you upgrade your cellphone insurance at the same time
Make sure your cellphone insurance policy covers you for the correct value of your phone, whether you insure through your cellphone provider or your household or car insurance policy. When you upgrade your phone, make sure that you upgrade your cellphone insurance at the same time. You may be asked by your mobile operator's consultant something like: "Do you still want insurance?" or "Do you want to keep the insurance?" If you simply agree, you'll be in for a nasty surprise in the event of a claim - when you discover that you've been paying premiums based on your old phone. Your attention might then be drawn to this clause in the policy: "It is your responsibility to let us know, in writing or by phoning us, if you are changing or upgrading your cellphone insured under this policy. In such instances, this may lead to a new policy and a change in premium and benefits and policy terms and conditions." However, attorney Trudie Broekmann, who specialises in the Consumer Protection Act, ...
Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Subscribe now to unlock this article.
Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).
There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.
Cancel anytime.
Questions? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now.