Malcolm and Amanda Allen value family time, so they decided this year that they would prioritise holidays with their two young children. Not long after that, the couple, from Vanderbijlpark in Gauteng, were beguiled into parting with their holiday savings in exchange for "points" sold by Dream Vacation Club. But they soon realised something was wrong. Their story is all too familiar. They entered a competition to win an all-expenses-paid holiday to KwaZulu-Natal. Then they accepted an invitation to attend the big draw, where they were guaranteed a prize. The event, at a four-star venue, would include a no-obligation presentation. The presentation was compelling: membership of Dream Vacation Club meant a lifetime of holidays. With more than 100 destinations locally and partners abroad, there was no shortage of options. "We tried to ask all the right questions," said Amanda. "We were told we could cancel at any time and without penalty if we hadn't used any points in the year of cance...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as exclusive Financial Times articles, ProfileData financial data, and digital access to the Sunday Times and Times Select.

Already subscribed? Simply sign in below.



Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00.